Privacy Policy — Slytek
Effective Date: November 2025
Last Updated: November 2025
Slytek (“Slytek,” “we,” “our,” or “us”) is committed to protecting your privacy and the security of your operational data. This Privacy Policy explains how we collect, use, and protect information when you visit our website (https://www.slytekinc.com/) or when you use our manufacturing intelligence products and services (the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1 Information We Collect
We collect information to provide smart, data-driven manufacturing capabilities:
1 Personal & Business Contact Information
- Name, email address, phone number
- Company name and role
- Support conversations and request records
2 Manufacturing System & Device Data
Collected through connections enabled by SFI and TOS:
- Machine utilization and performance metrics
- Tool load and lifecycle data
- Alerts, events, and downtime reasons
- Peripheral system data (e.g., coolant, chip bins)
- Non-intellectual-property production details
We do not access or store CNC programs or proprietary machining recipes unless explicitly approved by the customer.
3 Website Analytics
- Browser, device, IP address
- Website pages visited, time on page
- Interaction analytics to improve user experience
2 Why We Collect Data
We use the information to:
- Deliver and maintain the Slytek Platform
- Optimize machine performance and tool health
- Provide real-time insights and predictive alerts
- Enable maintenance, updates, and troubleshooting
- Communicate improvements, security notices, and support
- Analyze and enhance product functionality
We do not sell or rent your data.
3 Sharing & Disclosure
We may share limited information with:
- Secure infrastructure and support partners (e.g., hosting providers)
- Authorized integrators assisting your deployment
- Legal authorities if required by law
All partners are bound by confidentiality and data protection agreements.
4 Data Protection & Security
We implement strict administrative, organizational, and technical safeguards including:
- Encrypted data transmission
- Access controls and authentication
- System monitoring and secure data storage
While we work to maintain a secure environment, no system is fully immune to cyber risks.
5 Data Ownership & Retention
You own all operational and manufacturing data originating from your facility.
Data is retained:
- Only as long as needed to provide the Services
- Or as required by operational and legal obligations
You may request data deletion where applicable.
6 Rights & Preferences
You may request to:
- Access, correct, or export personal information
- Restrict certain uses
- Opt-out of non-essential communications
Requests may be sent using the contact information below.
7 Children’s Data
Our Services are marketed exclusively to industrial users and not to minors.
We do not knowingly collect data from individuals under 16.
8 Changes to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent revision.
9 Contact Us
For privacy-related questions or requests:
Slytek 5891 Nolan St. Unit A Arvada, CO 80003 USA
Run Smarter. Deliver Faster. Win More.
Slytek is a shop floor intelligence platform that helps machine shop owners eliminate downtime and improve throughput by connecting machines, processes, and systems, so they can run more jobs with less waste.
